Interface Summary |
CMRProxy |
A proxy to a Capacity Management Request record managed by an MSS external to the CMDB. |
ConfigurationItem |
A Configuration Item is an element that:
Is contained within or supported by the IT infrastructure
Has a manageable configuration
Is under the process controls of Configuration Management |
IncidentRecordProxy |
A proxy to an Incident Record managed by an MSS external to the CMDB. |
ReleaseRecordProxy |
A proxy to a Release record managed by an MSS external to the CMDB. |
RFCProxy |
A proxy to a Request For Change record managed by an MSS external to the CMDB. |
SLA |
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SLO |
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